Privacy policy

This Privacy Policy aims to inform you about the processing of your personal data when you browse or use the services included in our website, so that you can freely decide whether you wish to provide them for the purposes collected in this document.

1. Who is responsible for the personal data requested from me?

We inform you that the entity responsible for the personal data we request is: Idenautas SLU with address at Avenida Maurice Ravel 12, 2D. 48007 - Bilbao (BIZKAIA) (hereinafter Paigar).

If you wish to contact us, you can do so at:

2. For what purpose will my personal data be processed?

Your personal data will be used for the following purposes:

3. Commercial communications

The provision of your personal data in any of our registration forms implies your express acceptance that we may send you information from us or from third parties that we understand may be of interest to you. The sending of this information is a substantial part of our business and, therefore, is associated with the contracting of any of our products or services.

However, we remind you that you can object at any time and free of charge to the sending of these communications by sending an email to the address indicated in the first point of this document.

4. How long will my personal data be kept?

Your personal data will be kept for the time strictly necessary to provide you with the service or product contracted. Once the service is finished, and/or the warranty on the products acquired, we will keep your data for five years, which is the standard period of prescription for civil or commercial liabilities. However, you should be aware that these retention periods could be extended due to legal modifications or the assessment of criminal liabilities. Once the responsibilities derived from the contract have been prescribed, we will proceed to destroy all your personal data.

We want to keep your contact details indefinitely to send you periodic information about products and/or services, our own or from third parties, that we understand may be of interest to you. If you do not wish to receive commercial information, our own or from third parties, you can object by indicating so at the following address: info@paigar.es

5. What data should I provide?

All personal data requested that are marked with an asterisk are essential to acquire or contract our products and/or services. If you do not provide any of these mandatory data, we will not be able to assist you.

6. Will my personal data be transferred to third parties?

No, your data will not be transferred to third parties, unless it is essential to provide you with the requested service.

7. Your rights.

To exercise any of these rights, you must submit a request to the address of the file controller that is included in the first point of this privacy policy. If you wish to obtain more information regarding your rights or how to assert them, you can contact the Spanish Data Protection Agency (www.agpd.es).

8. Cookies.

We inform you that Paigar has installed cookies in its systems, with the sole purpose of improving and personalizing the service offered as well as facilitating navigation. Cookies are associated only with an anonymous user and a computer, not allowing access to personal data. Cookies are small text files that the browser stores on your computer's hard drive. When you browse through our website, our server may recognize the cookie and provide us with information about the language selected on your last visit. Most browsers accept the use of cookies automatically, but you can configure your browser to be warned on your computer screen of the reception of cookies and prevent their installation on your hard drive.

9. Data quality

The User guarantees that the Personal Data provided to Paigar is truthful and is responsible for communicating any modification thereof. The User will be solely responsible for any damage or prejudice, direct or indirect, that could be caused to Paigar or to any third party due to the completion of forms with false, inaccurate, incomplete or outdated data. The User should not include personal data of third parties without their prior informed consent of what is established in this privacy policy, being solely responsible for their introduction.

10. Confidentiality

Your personal data is classified as confidential information, therefore, all processing of this data will be carried out guaranteeing maximum secrecy against third parties and applying the necessary security measures to guarantee their security.

11. Security measures

Paigar has adopted the necessary measures to prevent the alteration, loss, processing or unauthorized access to personal data, knowing at all times the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or physical or natural environment. However, the User must be aware that security measures on the Internet are not impregnable.

12. Particular conditions

Certain services provided by Paigar may contain particular conditions with specific provisions regarding the protection of personal data, the particular conditions of each case being therefore applicable. In all matters not regulated by the particular conditions, the general conditions contained in this privacy policy shall apply in a supplementary manner.

13. Minors.

Children and young people under 20 years of age are advised that you need permission from your parents or guardians to provide personal data on the Paigar website.